What You Learn in School to Become a Medical Administrative Assistant

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Medical Administrative Assistants are healthcare professionals that support and enhance the provision of adequate healthcare to patients. Medical administrative assistants handle insurance claims, keep track of medical records, and perform many other crucial administrative tasks.

Medical administrative assistants have a challenging but rewarding job. They get to witness, firsthand, the joy of bringing hope to people who have lost it and help people live healthier and better lives. 

With a high school diploma or its equivalent, you can start training for a lucrative and rewarding career as a medical administrative assistant. During the training, you will learn the intricacies of being a successful and efficient medical administrative assistant. 

Here are some common areas of expertise your medical administrative assistant training will expose you to:

Medical Terminologies 

While training to be a medical administrative assistant, you will learn a range of medical terminologies. Such terminologies are words that medical professionals use to describe ailments, medical processes, and instruments. With adequate knowledge of root words, prefixes, and suffixes, you will be able to easily identify medical terms even if you have never heard them before. 


Another essential part of your training will involve coding systems. You will learn all about diagnostic and procedural coding systems for Medical Administrative Assistant and Medical Office Billing Specialist positions. 

Medical Office Billing Specialists use diagnostic codes to group ailments, symptoms, injuries, and other conditions that prompt patients to seek medical intervention. On the other hand, they use procedural codes to group tests, diagnoses, medical as well as surgical interventions. You will likely learn modern and standard coding systems such as ICD-10 (diagnostic) and CPT (procedural) coding systems. 

Interpersonal Professional Communication 

Communication is an essential aspect of our work lives. If you can communicate and relate professionally with your colleagues, your work will be much easier. As such, your training will prepare you for interpersonal professional communication. 

During this part of the training, you will learn all there is about working efficiently and professionally with other members of a healthcare organization. This course is critical because s mainly work with other professionals. Communicating like a professional will give you a good reputation as a medical administrative assistant and make it easier for you to discharge your duties. 

Patient Relations 

This aspect of your medical administrative assistant training will also focus on communicating and relating with others. This course will teach you all there is to know about relating with patients. You will learn the professional ways of bringing up sensitive issues and how you can handle crises when dealing with patients. 

This course will help you relate conveniently with patients from different socio-economic backgrounds without problems. You will also learn how to defuse explosive situations and ease tension, all by communicating and relating effectively. 

Medical Law, Ethics and Records Management 

Medical administrative assistants keep records of patients' records. This duty is one you must take with utmost seriousness as a medical administrative assistant. Patients' records hold a wealth of crucial information. The information contained in the records will be an essential factor in a life or death situation. As such, your training will focus on effective record-keeping practices. You will also learn about the ethics of the medical field. 

Medical Transcription 

Medical transcription involves transferring recordings of medical procedures to written notes. It is similar to other forms of transcription because medical transcriptionists convert medical recordings to written notes for documentation. 

The only difference is the special training needed. As a medical administrative assistant, some part of your work will involve listening to recorded messages and converting them to handwritten documents. 


A job as a medical administrative assistant gives room for further professional growth and eliminates the monotony experienced in many other career paths. A leading institution like Ultimate Medical Academy (UMA) offers online medical administrative assistant programs that will help you down this career path. After the training, you can work in any healthcare system as a medical administrative assistant, certified nursing assistant, medical records technician, and many other lucrative and rewarding positions.

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