Here are seven common Samsung Galaxy S20 problems and how to fix them.
A successor to the Galaxy S10, the Samsung Galaxy S20 series lineup represents one of the best Android phones on the market. However, no device is perfect, and wear and tear can create a variety of issues over time. Our skilled technicians at Fix 'N Repair specialize in Samsung Galaxy models, including the Galaxy S20, Galaxy S20 Plus, Galaxy S20 Ultra, and Galaxy S20 FE. Whether you’re having troubles with a Galaxy S20 Ultra FE, Galaxy S20 Ultra, Galaxy S20 Plus, or Galaxy S20, the friendly technicians at Fix 'N Repair are here to help. Contact Fix 'N Repair to get a free estimate for Samsung Galaxy Repair
Learn more about how to troubleshoot common Galaxy S20 issues below!
Problems with the Samsung Galaxy S20: Solutions
I have no doubt that the S20 Samsung phones are impressive technological achievements. The most common problems with Samsung Galaxy S20 phones are the ones listed above. While most users will not encounter these issues, we see them quite frequently. Learn how to resolve them below!
The Galaxy S20 will not charge and the Galaxy S20 Plus is experiencing a problem
The battery life of your device can be affected by a variety of factors. Charging on your phone is a combination of hardware and software. Several things need to be checked to troubleshoot a Galaxy S20 series phone that will not charge.
The power adapter, charger, and power cable should be tested. Ensure that nothing is bent, obstructed, or damp as all of these can lead to charging failure.
Your charging port should be cleaned.
If the problem persists, it may be necessary to force restart your Samsung Galaxy S20.
You may want to try charging your device while it is off.
In the event that none of these measures succeed, you may require a new battery. For assistance, locate a Samsung repair service near you.
The battery is draining quickly
If your battery is running out of power very rapidly after charging, your display may be the cause. It is possible to rectify this issue by turning off the Always On Display in Settings > Lock Screen. In addition, you can decrease the refresh rate to 60Hz by selecting Settings > Display > Motion Smoothness > 60Hz refresh rate.
There is a change in the refresh rate.
The S20 series of phones have 120Hz displays, but not all applications are able to support it. If your device has a tendency to switch between 60Hz and 120Hz, then a lack of compatibility is likely the cause of the problem. It is also possible for this issue to occur if your device is overheated or if your battery level is below 5%.
The Smart Unlock function is not working.
In addition to being one of Android's coolest features, Smart Lock can malfunction for a number of reasons. Verify that your GPS is functioning properly and that your location has been updated. Occasionally, it may take a moment for you to realize you are in one of your Trusted Places. If that does not resolve the issue, you may need to install a software update or you can set up a Bixby Routine to work around the issue.
Notifications aren’t displaying
Additionally, you may encounter delays or missed push notifications that do not appear on your home screen. In many cases, this is a result of the battery saving features built into your Samsung Galaxy S20. Ensure that your applications are included on the "battery optimization" list by following these steps:
Click on Apps > Configure apps > Battery optimization > All apps. You can disable any apps from
this screen from which you do not receive notifications.
The fingerprint scanner does not recognize my fingerprint.
You can try a few different steps if the fingerprint scanner on your device does not recognize your fingerprint. You should first check to make sure the plastic screen protector has been removed from the scanner if you have a new phone. Next, you should clean your phone to eliminate any extra oil or smudges that may interfere with the scanner. If the problem still persists, you can delete your saved fingerprints and register a new one.
The Bluetooth device is not connecting.
If your AirPods or other Bluetooth devices are not connecting, you may need to reset the settings. By going to Settings > Apps > Bluetooth > and selecting "Clear Cache", you can clear the Bluetooth cache.
Additional problems that require a repair or update
While many Galaxy S20 issues can be resolved at home, some issues may be caused by software issues. Please make sure that you have the latest Android software installed on your device if you are experiencing any of the following problems:
Touchscreen issues
Camera autofocus problems
Samsung Galaxy S20 Ultra overheating
Wi-Fi slowdowns
5G not working
Of course, if a component for your Samsung Galaxy S20 is broken, then you’ll need a replacement part. If your device’s fast charging isn’t working, you’re noticing microphone problems, or experiencing another hardware malfunction; it’s best to get a professional opinion.